Privacy Policy
Effective date: 7 September 2026
1. Who We Are
SpyraSOC ("we", "our", or "us") operates the marketing website at https://spyrasoc.tech (the "Site"). This policy explains what information we collect through the Site, how we use it, and your rights regarding that information.
SpyraSOC is headquartered in Karachi, Pakistan. If you are located in the Gulf Cooperation Council (GCC) region or elsewhere internationally, please be aware that your information may be processed in Pakistan, where data protection laws may differ from those in your jurisdiction.
2. Information We Collect
We collect only the minimum information necessary to respond to your enquiry or schedule a demo session. Specifically:
Demo Bookings (via Cal.com)
When you request a product demo, you are directed to a scheduling interface powered by Cal.com. Cal.com collects your name, email address, and any other details you voluntarily provide (such as company name or a message). This information is transmitted to us and retained by Cal.com in accordance with their own Privacy Policy.
Contact Form
If you submit our contact form, we collect your name, email address, company name, and the content of your message for the purpose of responding to your enquiry.
Information We Do Not Collect
We do not use analytics tracking tools on this Site at present, though we may introduce anonymised traffic analytics (such as Google Analytics) in the future, in which case this policy will be updated accordingly. We do not collect payment information, government identification, or any sensitive personal data through this Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiry — we use your name and email to follow up on contact form submissions and demo requests.
- To schedule and coordinate demo sessions — your booking details are used to confirm, adjust, or follow up on your scheduled meeting. Because we operate a manual confirmation workflow, our team will contact you directly to finalise timing before a Google Meet link is issued.
- For future marketing communications — if you have booked a demo or contacted us, we may reach out to you in the future with relevant product updates, early access invitations, or security insights. You may opt out of such communications at any time by replying to any email from us with the word "unsubscribe" in the subject line.
- To improve the Site — aggregate, non-personally-identifiable usage patterns may be used to improve the Site's design and content.
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Third-Party Services
This Site does not set first-party cookies. However, the Cal.com scheduling embed used on our demo booking modal may set third-party cookies required for the calendar interface to function. We have no control over these cookies; their use is governed by Cal.com's privacy policy.
If you wish to avoid third-party cookies from Cal.com, you may close the demo booking modal or contact us directly via the contact form.
5. Data Retention
We retain contact and booking information for as long as it is reasonably necessary to fulfil the purposes described in this policy, or until you request deletion. If you would like us to delete your information, please contact us at the address below and we will do so within 30 days, except where retention is required by applicable law.
6. International Transfers
SpyraSOC operates from Pakistan. If you access this Site from outside Pakistan, your information may be transferred to and processed in Pakistan. We also use Cal.com, a US-based service provider, which may process your booking data in the United States or other jurisdictions. By using this Site, you acknowledge this transfer.
If you are located in the UAE, KSA, or another GCC jurisdiction, we note that your local data protection laws may grant you specific rights regarding your personal information. We respect those rights to the extent of our operational capacity and will respond to any such requests promptly.
7. Your Rights
Regardless of your location, you may contact us to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict our use of your information for marketing purposes
To exercise any of these rights, please use our contact form. We will respond within 30 days.
8. Security
Given the nature of our business, we take the security of your information seriously. The Site is served over HTTPS. Information submitted through our contact and booking forms is transmitted securely. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
This Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out via our contact form.
We recommend creating a dedicated legal@spyrasoc.tech address for privacy-related correspondence as the company scales internationally.